SkateIDSA, a global skateboarding organization, was struggling with a broken member management system. They faced constant headaches taking payments from around the world and fulfilling member gift orders. Despite rising interest in the sport, membership numbers were slipping.

To fix the issues, the organization's website was relaunched over a holiday weekend using Shopify, creating a smoother, more reliable experience. A membership plugin was added to properly register members worldwide and process payments without a hitch. Member gifts were shifted to a print-on-demand service, allowing members to redeem a code and receive their choice of items directly at their doorstep—no shipping headaches, no inventory piles, no customs forms.

Within 12 months of relaunching, the organization secured hundreds of recurring membership payments. Gifts made their way to 21 countries without any manual handling. Today, the organization’s finances are stronger than ever, and their membership program runs almost completely on autopilot.

SkateIDSA.org