Google Business Profiles are usually the first thing people see when looking for your company online. This is why having a great online reputation and a constant stream of good reviews on these profiles is so important. Imagine being a firm with +50 locations in several different states with thousands of clients each month. Reputation managment becomes a whole new ballgame a this scale. Here's how we keep professional services firm's +50 GMB profiles at over 4.5 stars.

First things first, our process starts by optimizing GMB profiles with keyword rich business descriptions, engaging photos and other helpful infomation as a matter of best practice. Then, the real magic begins, using a propritary method of emails and SMS outreach, our review generation specialists automate a system to reach happy customers at key moments. Processes to respond to negative feedback have been developed to address unhappy customers and move the conversation offline.

The result? 1,000's of reviews per month are generated across all of the GMB profiles. All profiles maintain a 4.5 star rating or higher. In the event that a profile's rating dips lower, we are able to to leverage happy customers served by the company in another location to repair repuational issues at other offices.